Effective date: 13 November 2026 · Applies to Exocloud Technologies, operating "Kahani Se Views" at positivethoughts.in
Ye policy English mein hai, taaki legal meaning saaf rahe.
All sales are final. Because the Course and the AI skill are digital products that are delivered instantly and cannot be returned, we do not offer refunds or cancellations once a payment is successful.
1. Why there are no refunds
As soon as your payment is confirmed, the full Course, all prompts, templates and the downloadable AI skill file are unlocked for you. Digital content cannot be returned once it has been accessed or downloaded, so we cannot offer a "change of mind" refund. Please read the course details, the free preview and these policies before you pay.
2. Situations that are not refundable
You changed your mind, or no longer need the Course.
You did not get the views, followers, income or results you hoped for. Results depend on your stories, effort, consistency and the platforms, and are never guaranteed.
A third-party tool (Claude, Gemini, Antigravity, ElevenLabs, YouTube, Instagram or any other) changed its features, prices or rules, or is not available in your region.
You do not have a suitable device, internet connection or account for those tools.
Duplicate payment: if you were charged twice for the same purchase, write to us within 7 days with both payment IDs. We will refund the extra payment.
Paid but no access: if the money left your account but the Course did not open, first log in with the same account and the "Paid, but the course didn't open?" option. If it still does not open, write to us within 7 days with your payment ID. We will either give you access or refund the payment.
Failed payments: if a payment failed but money was deducted, it is reversed automatically by your bank or Razorpay, usually within 5–7 working days. We do not receive that money.
Approved refunds are sent to the original payment method through Razorpay. Banks usually take 5–7 working days to show them.