Privacy Policy

Effective date: 13 November 2026 · Applies to Exocloud Technologies, operating "Kahani Se Views" at positivethoughts.in

Ye policy English mein hai, taaki legal meaning saaf rahe.

This policy explains what personal information we collect when you use positivethoughts.in (the "Website") and buy the Kahani Se Views course (the "Course"), why we collect it, and how we protect it. It is written to comply with India's Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023.

1. What we collect

From your account: your name and email address (your email is your username). Your password is stored only as a secure one-way hash, so we cannot read it. We send one-time codes to your email to verify it and to reset your password.
From your payment: the Razorpay payment ID, order ID, amount and the email used at checkout. Card, UPI and bank details are entered on Razorpay's secure checkout and never reach our servers.
Technical data: a session cookie that keeps you signed in, a cookie that remembers your language choice, a record of each AI skill download (time, licence ID, IP address and browser type), and standard server logs kept by our hosting provider (IP address, browser type, pages visited, time).

We do not collect any other personal information, and we do not use advertising or tracking cookies.

2. Why we use it

To create your access and open the Course after a successful payment.
To let you log in on any device with your email and password.
To verify payments, prevent fraud and misuse, and enforce our Terms, including the no-resale rules. Each downloaded or copied AI skill file contains a licence ID linked to your account so that leaked copies can be traced.
To reply when you contact us, and to send important notices about your purchase or the Course.
To keep records required by tax and accounting laws.

The legal basis is your consent, given when you sign in and pay, and the performance of our contract with you.

3. Who we share it with

We do not sell, rent or trade your personal information. We share it only with:

Razorpay, which processes payments under its own privacy policy;
Brevo, which delivers our verification-code emails under its own privacy policy;
Hostinger, which hosts the Website and its data;
Google Fonts, which serves the Website's fonts and so receives your IP address and browser type when a page loads;
government or law-enforcement authorities, when the law requires it.

4. How long we keep it

We keep your name, email and payment record for as long as you have access to the Course, and afterwards for as long as tax and accounting laws require (usually 8 years). Server logs are kept for a short period set by our hosting provider.

5. How we protect it

The Website uses HTTPS. Account and purchase records are stored in a password-protected database at our hosting provider that cannot be opened from the internet, and access to our accounts is limited to the business owner. No system is perfectly secure, but we take reasonable care to protect your information.

6. Your rights

You may ask us to show you the personal information we hold about you, correct it, or delete it. If you ask us to delete it, your access to the Course will end, and we may still keep payment records that the law requires us to keep. You may also withdraw consent or raise a grievance with our Grievance Officer below. We will reply within 30 days.

7. Children

The Course is meant for people aged 18 and above. If you are under 18, please use the Website only with a parent's or guardian's permission and payment.

8. Changes

We may update this policy. The effective date at the top will change, and important changes will be shown on the Website.

9. Grievance Officer and contact

Exocloud Technologies
Rajkot, Gujarat, India
Support: support@positivethoughts.in · Instagram DM @positivethoughts.feed